Collins Pocket Reference - Letter Writing: A Practical Guide to Effective Communication
This is a guide for anyone who wants to communicate effectively by means of a letter, whether the letter is to the bank manager or a pen-pal, a letter of complaint or a love letter. Divided into two sections, covers the general rules of good letter writing, and then gives more specific advice on letters for all occasions. The book helps with finding something to say and planning a letter. It features numerous examples of different types of letters and it includes forms of address.