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About
A&S Trends is dedicated to providing you with excellent customer service. A&S Trends has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
A&S Fashion Trends Limited
Address
179 Princess Parade , High Street , West Bromwich , West Midlands , B70 7RD, United Kingdom, GB
Company Number
11376138
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund
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Featured reviews from A&S Trends
By N. MIAH
5/5On time and great packaging
By P. SHOULTS
5/5Seller is a trusted seller and we got our goods well before the date that was due. Thankyou to the seller.
TRUSTED SELLER.
By A. Head
5/5Very pleased with this service., As described with very fast delivery and great comms. Would definitely buy with seller again. Excellent experience.
By M. James
5/5Great seller.
By d. maguire
5/5Service was excellent well packed
By C. Lonsdale
5/5Love this outfit warm comfy thank you
By C. Nichols
5/5Seller is excellent- delivered quickly and kept up to date with emails
By S. Brooke
5/5Seller sorted order and dispatched very quickly. Item arrived as described and on time
All A&S Trends reviews
The photograph on the landing page for a product I purchased from them showed numerous accessories that were not on the product they sent me.
I have contacted the seller several times with photographic evidence and they have declined to take responsibility up to this point.
TRUSTED SELLER.
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