|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||Free|
|United Kingdom (Priority)||1-2 Days||£35.00 + £35.00 per item|
|Australia and New Zealand||10-15 Days||£35.00 + £35.00 per item|
|Hong Kong and Japan||10-15 Days||£35.00 + £35.00 per item|
|Belarus, Bulgaria, Czech Republic, Hungary, Moldova, Republic Of, Poland, Romania, Russian Federation, Slovakia and Ukraine||6-8 Days||£35.00 + £35.00 per item|
|Canada, Mexico and United States||6-10 Days||£35.00 + £35.00 per item|
|Denmark, Estonia, Faroe Islands, Finland, Iceland, Ireland, Latvia, Lithuania, Norway and Sweden||4-6 Days||Free|
|Brazil||10-15 Days||£35.00 + £35.00 per item|
|Singapore||10-15 Days||£35.00 + £35.00 per item|
|Albania, Andorra, Bosnia And Herzegowina, Croatia, Gibraltar, Greece, Italy, Macedonia, Montenegro, Portugal, Slovenia and Spain||6-8 Days||Free|
|Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands and Switzerland||6-8 Days||Free|
AMATAG accepts returns within 14 days of the delivery of the order by DHL. The procedure for returning merchandise is as follows:
a. The customer must first send a request for acceptance of the return.
b. The request is then confirmed by our customer services by e-mail who also issue a returns code.
c. The goods must be returned together with a copy of the e-mail confirmation containing relevant returns acceptance code.
d. Our logistics confirm return delivery of the package.
e. Confirmation is sent to the customer that the goods received match the returns request.
f. A credit note or a refund is issued in the customer’s name.
If the order is damaged or incomplete for internal reasons (e.g. incorrect quantities shown as available in the website) a credit note will be immediately issued for the customer.
To complete your return, we require a receipt or proof of purchase.
To be eligible for a return, your item must unused and in the same condition that you received it. It must also be in the original packaging.
We do guarantee our deliveries or your money back.