APT FEEL HAPPY PRODUCTS
APT FEEL HAPPY PRODUCTS Details
|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||£1.00 + £1.00 per item|
|United Kingdom (Priority)||1-2 Days||£1.00 + £1.00 per item|
(1)Items can only be returned if on receiving the item,the wrong item was sent and not what the buyer paid for.
(2) If (1) above is the case, the item must be sent back by the buyer and received by the seller immediately.
(3)Immediately stated above means that the buyer must ensure the seller receives the item within a period not exceeding 14 days from the day the buyer received the item.
(4)The item must be in the original packaging as when the buyer received the item.
(5)The item and packaging must not be altered,marked or damaged in any way as a photo of the sent item will be stored on the day it was sent as proof of the state of the condition when it was sent.
(6)The buyer bears all responsibility to ensure that item(s) they are sending back to the seller until the seller confirms that the item has been received and is in a satisfactory condition as when it was sent.
(7)The seller reserves the right to refund or exchange the item if their is available stock of the item.
(8)If the item has been used then no exchange or refund is applicable for health & safety reasons and fairness.
(9)The buyer must communicate with the seller for any concerns or issues,to give the seller the opportunity to try to resolve these issues first and mutually arrive at an acceptable outcome in all circumstances.
(10) If the item has been dispatched by the Seller and the tracking number is uploaded, the Seller has done what they should do and so in all cases where the item has not been received by the buyer,the buyer should contact the Seller who will be happy to assist you confirm the location of the item or provide the buyer, a hassle free refund if the item has been lost by the courier.
Thanks for your understanding. Enjoy your shopping & I truly appreciate you!