Returns and Terms for BUBL Packaging
Terms & Conditions 1. General 1.1. These terms and conditions apply to our sale of Products to you unless we have agreed different terms with you in writing. 1.2 By ordering Products from us, you will be deemed to have understood and accepted these terms. 1.3 We reserve the right to change these terms and conditions from time to time; however, any changes will not apply to any orders that we have accepted before any changes are made. 2. Definitions In these terms and conditions, the following definitions apply: Definition Meaning Defect(s) A Product which fails to comply with clause 8.1. Delivery Point The delivery address specified in your order (or an alternative delivery address) that has been accepted by us. Intellectual Property Rights All copyright, database rights, design rights, trademarks, trade names, utility models, patents, domain names and any other intellectual property rights of a similar nature (whether or not registered) subsisting anywhere in the world in or associated with the Products. Product(s) The product(s) specified in your order. Specification The specification of the Product(s) that we agree with you in writing from time to time. 3. Website orders 3.1 You place an order via this website by completing the checkout process. Your order shall be treated as an offer to contract with us on these terms. 3.2 We will acknowledge your order via an order confirmation email. This is not an order acceptance. We do not accept your order or enter into a contract with you until we have dispatched the Products. Before the Products are dispatched, we have the right to decline your order for any reason. 3.3 If we cannot supply you with the Product you ordered for any reason, we will notify you of this in writing. If you have already paid for the Product, we will promptly refund you. 4. Order reference We will apply an order reference to each order that we receive from you, and we will inform you of the order reference as soon as reasonably practicable. The order reference must be used to identify each order from the time at which the order reference is known to it. 5. Delivery of the Products 5.1. Delivery or performance dates are approximate only and, unless otherwise expressly stated, time is not of the essence for delivery of the Products. 5.2 Delivery of the Products shall take place at the Delivery Point. We may accept a change to the Delivery Point at our sole discretion. 5.3. We will arrange suitable transport to the Delivery Point. We may affect delivery in one or more instalments. 5.4. You may return unopened Products to us in their full pack quantities, unused and undamaged in their original packaging, within 14 working days. In order for us to process any returns, you must contact us for a returns number. Products must be returned to us at the specified address. 5.5. Where Products are returned to us under clause 5.4, we will provide you with a refund for the Products returned to us, within 14 working days. Any delivery charges are non-refundable. 5.6. You must check all Products you receive against your order and notify us in writing within a reasonable time if there are any Defects. 6. Specification of the Products 6.1. We warrant that all Products that we sell to you shall: 6.2. conform in all material respects to the Specification; and 6.3. be free from defects in design, materials and workmanship and be fit for all purposes for which the Products are ordinarily used and for any particular purpose made known to us which we agree to in writing. 6.4. All warranties or conditions (whether express or implied) as to quality, condition, description, compliance with sample or fitness for purpose (whether statutory or otherwise) other than those expressly set out in these terms are excluded to the fullest extent permitted by law. 7. Title and risk Title, risk in and responsibility for the Products shall pass to you once they have been delivered to the Delivery Point. 8. Intellectual property rights 8.1. any reputation in any trade marks affixed or applied to the Products shall accrue to our sole benefit or any other owner of the trade marks from time to time. 8.2. You must not remove any copyright notices, confidential or proprietary legends or identification from the Products. 8.3. You must not use or seek to register any trade mark or trade name (including any company name) which is identical to, confusingly similar to or incorporates any trade mark or trade name which we own or we claim rights in anywhere in the world. 9. Force majeure We shall have no liability for any delay or failure to deliver Products if the delay or failure is wholly or partly caused by circumstances beyond our control. 10. General limitation of liability 10.1. We do not exclude or limit our liability to you where it would be unlawful for us to do so; for example, for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, or for fraud (including fraudulent misrepresentation). 10.2. Subject to clause 10.1 above, our total liability to you in contract, tort (including negligence), misrepresentation or otherwise in relation to these terms shall be limited to the price (plus delivery charges and taxes) which you paid for the Products to which you claim relates. 10.3. We shall not be liable to you for: 1. any economic losses (including without limitation loss of actual or anticipated profit, interest, revenue, anticipated savings or business or damage to goodwill or reputation); 2. any indirect, special or consequential loss or damage; 3. incurring of liability for loss or damage of any nature whatsoever suffered by third parties (including in each case incidental and punitive damages); or 4. loss of data or other equipment or property, even if we are advised in advance of the possibility of any such losses or damages. 10.4. We shall not be liable for any losses arising from your subsequent use or misuse of the Products where such loss is due to: 1. fair wear and tear; 2. wilful damage; 3. your negligence, or the negligence of your agents or employees, or any failure to follow instructions for the use of the Products; 4. abnormal working conditions that are not referred to in the Specification; 5. any alternation or repair of the Products, except for any latent defect which means that the Product did not comply with the Specification; or 6. any circumstances analogous to those described in sub-clauses (a) – (e) above. 10.5. You acknowledge and agree that the prices for the Products reflect the above limitations of liability. to you for any loss of content or material uploaded or transmitted through our website. 11. Assignment You must not, without our prior written consent, assign, transfer, charge or deal in any other similar manner with your rights, or any part of them, or subcontract any or all of your obligations, under these terms, or purport to do the same. 12. Severance The invalidity, illegality or unenforceability of any provision contained in these terms, shall not affect the other provisions which shall be given effect to as if the invalid, illegal or unenforceable provision had been deleted. 13. Governing law and jurisdiction These terms are governed by and shall be construed in accordance with the laws of Scotland. Each party irrevocably submits to the exclusive jurisdiction of the courts of Scotland over any claim, dispute or matter arising under or in connection with these terms (including non-contractual disputes or claims).
Returns Address: Sykes Global Services, Nether Rd , Galashiels, TD1 3HE, United Kingdom, GB