Returns and Terms for Cybercloud

Thank you for shopping with Cybercloud. Here are our warranty policies.

  1. All of our items come with 12 months seller warranty from the Purchase date. 
  2. Refunds and exchanges are only acceptable within 30 days of Purchase date. Item must be in same cosmetic condition as it was shipped. Furthermore, Water & Physical damage will not be accepted for an Exchange or Refund. 
  3. All Apple products are under Apple's international warranty, so we do not grant a return if the product has been activated/ taken out of sealed box.
  4. All items must be returned in original packaging with all accessories. To avoid a 15% restocking fee on Returns for consumer electronics items, please make sure following conditions are met:
    • --Items must be returned unused & with the original box, product packaging, accessories & parts.
    • -- Restocking fees do not apply when an item is returned as defective or because an incorrect product was delivered.

Returns Address: Return Helper Limited - RH08 Onbuy UK, Unit 8C Commerce House, 54 Derby Street, Manchester, Lancashire, M8 8HF, United Kingdom, GB

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