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Cashback on everything digital family ltd
About
best online retailer
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
DIGITAL FAMILY LTD
Address
39 WELLBRICK DRIVE, BRADFORD, BD7 4BT, United Kingdom, GB
Company Number
14763861
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund
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Featured reviews from digital family ltd
By f. soil
5/5Great product and excellent quality with fast delivery
By d. smith
5/5Product is as stated good quality and condition and came packed well value for money quick postage
By m. mignonma
5/5I can highly recommend this seller outstanding and very helpful
By h. fdram
5/5Best price and look like brand new easy to setup in that price won't expect that much great product plus fast delivery, I purchased one for me and second for my... Read more
By S. AGGR
5/5Product is as stated good quality and condition and came packed well value for money quick postage
By J. Paskell
5/5Fast direct delivery.
Well packaged and delivered as stated
By G. cobley
4/5Fast delivery and no problems except the the 6 month free ink.
All digital family ltd reviews
Well packaged and delivered as stated
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