We search the world for unusual ideas and commission our own quality products from renowned designers. east2eden has been the place to come to for over 25 years. Reliability, uniqueness and quality are all mixed in to create the perfect shopping experience for all our customers.
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||3 - 5 days||Free|
|Argyll and Bute with Loch Lomond and Inner Hebrides||3 - 5 days||Free|
|Channel Islands: Guernsey||3 - 5 days||Free|
|Channel Islands: Jersey||3 - 5 days||Free|
|Firth of Clyde Islands||3 - 5 days||Free|
|Isle of Man||3 - 5 days||Free|
|Isle of Wight||3 - 5 days||Free|
|Isles of Scilly||3 - 5 days||Free|
|Northern Ireland||3 - 5 days||Free|
|Orkney Islands||3 - 5 days||Free|
|Outer Hebrides||3 - 5 days||Free|
|Scottish Highlands and Isle of Skye||3 - 5 days||Free|
|Shetland Islands||3 - 5 days||Free|
Returns & terms
Legal Name: Eastland Trading UK Limited
Address: Unit 3, Boundary Road, Boundary Road, Haverhill, Suffolk, CB97YH, United Kingdom, GB
Company Number: 6572129
We do our best to serve each and every customer the best we can and we understand that on occasion you might need to return products. We offer a 30 days return window on all orders. We advise all customers to read the the Full Description of the item prior purchasing as we will not be able to offer any return compensation if the item received is as described. Please note we can only accept a return if the item is in its original packaging and with all the components. Customers are responsible for return shipping with original packaging included, and sufficient outer packaging to protect the unit in transit. Please remember to obtain and keep proof of postage when you send the item back. Proof of postage does not cost anything however without this there could be a delay in your refund being issued. Due the quality and make of different screens and monitors the colour of the products can display in different shade compare to the original. We test our images on various screens to get the best results but cannot guarantee that it will display on yours 100% correct. Please note we measure all of our products externally unless stated otherwise. If you need more specific measurements please contact us prior ordering. Privacy Notice: This Privacy Statement (Privacy Statement) explains how east2eden (Eastland Trading UK Limited), Unit 3, Boundary Road, Haverhill, CB9 7YH, collects, controls, processes and uses information about you. This Privacy Statement applies to information we receive through onbuy.com when you make a purchase or otherwise contact us through onbuy.com that link to or reference this Privacy Statement. Throughout this document, we will refer to us as the how east2eden. We will routinely update this Privacy Statement to clarify our practices and to reflect new or different privacy practices, such as when we add new services. You can check these changes here in our Privacy Statement. . 1. Situations in which We Collect Information We will collect the following information about you when you interact with us through the Site: your name, email address and physical address your phone number (for delivery purposes); your location and purchase history with east2eden; other information you actively send to us (e.g., via message or email). You may interact with us, for example, when you: open or respond to messages; purchase products or services on or through the onbuy.com; post comments 2. Your Choices You can manage the types of personal data you provide to us and can limit how we communicate with you. Please note that we may need to contact you with important transactional information related to your purchases. For example we will still send you confirmations when you make purchases on onbuy.com. 3. How We Use Information We control and process personal data for the following purposes: Facilitate and process orders ? for example, for vouchers and other goods and services; Determine your eligibility for certain types of offers, products or services that may be of interest to you, and analyse advertising effectiveness; Answer your questions and respond to your requests; Send you reminders, technical notices, updates, security alerts, support and administrative messages and requested information, including on behalf of business partners; Comply with our legal obligations, resolve disputes; 4. When and Why We Disclose Information We are not in the business of selling or renting personal data. We will not share your personal data, except with your consent or as otherwise required or permitted by law, as follows: with the service providers Whistl, Royal Mail, DPD and Yodel that they can deliver to you; our order management system Linn Systems Ltd in case of a merger, acquisition or reorganisation with a purchaser of our company or all or substantially all of our assets; to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions; to combat fraud or criminal activity, and to protect our rights or those of our affiliates, business partners and users, or as part of legal proceedings affecting east2eden; in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts; We encourage business partners to adopt and post privacy policies. However, while we share personal data with business partners only for the above-mentioned purposes, their subsequent processing and use of personal data obtained through the east2eden is governed by their own privacy policies and practices and not subject to our control (save only in respect of such use and processing by our service providers, as indicated above). 5. How We Collect Information You provide us with personal data when you make a purchase or otherwise contact us through onbuy.com. For example, you provide personal data to us when you contact us for customer service. 6. Security of Personal Data We have implemented an information security program that contains administrative, technical and physical controls that are designed to safeguard your personal data. 7. Your Rights in relation to Personal Data; Contact Us You can access, rectify, and delete your information you provided to us by logging into your account or contacting us through onbuy.com. In accordance with applicable law, you may (i) request access to any personal data we hold about you and request that it be rectified, deleted or blocked, (ii) request that we refrain from further use of any personal data we hold about you, and (iii) object to our creation of user profiles about you. If you have any questions or comments about our privacy practices or this Privacy Statement, if you want to make use of any of the above rights, or other rights that you may have in relation to your personal data or if you have other questions or requests, please contact us through onbuy.com. While we are ready to assist you in managing your data you provided, we cannot always delete all records of past interactions and transactions. For example, we are required to retain records relating to previous purchases on the Site for financial reporting and compliance reasons. 8. Retention of Personal Data We will retain your personal data for as long as you decide otherwise and needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain your personal data as necessary to comply with our legal obligations and resolve disputes. 10. Privacy Practices of Third Parties This Privacy Statement only addresses the collection, processing and use (including disclosure) of information by us through your interaction with the Site. Other websites that may be accessible through links from the Site may have their own privacy statements and personal information collection, processing, use, and disclosure practices. Our business partners may also have their own privacy statements. We encourage you to familiarise yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.
Returns Address: Unit 3, Boundary Road, Boundary Road, Haverhill, Suffolk, CB97YH, United Kingdom, GB
east2eden reviewsSee all
By B. Ulyatt5/5
The sellers product is a good product packaged well and contents well wrapped. Good presentation and contents in excellent condition.
By K. Cook5/5
The dish is exactly as described, just what I wanted. Very prompt delivery too.
By P. Tyler5/5
Despite postal strikes the item arrived on time and well wrapped
By D. Crossland5/5
Brilliant . Could not fault and delivered exactly as stated
By E. Millard5/5
Really quick dispatch of items and tracking number was sent so we were aware of when it would be delivered. Great quality item thank you
By C. Smith5/5
I emailed them for information and they responded to me really quickly
By C. Smith5/5
It was great. Just need the medium dad to go with it
By E. Pettersen5/5
The items arrived in good time, following ordering, They were packaged securely.
By A. Austin5/5
Web site easy to use and item well packaged and arrived much sooner than stated. I will use again and have recommended to others.
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