Elusive Entertainment Details
|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||Free|
Please notify us first before attempting to return any items to me for whatever reason. Also, I would recommend sending via recorded delivery or at least acquiring proof of postage from the post office when returning items. .
No longer wanted: Goods that have been received and are no longer wanted may be returned within 14 days of receipt at the buyer's expense provided they are in exactly the condition they arrived in, with any packaging, tamper seals etc. untouched. A full refund minus the cost of delivery will be provided on receipt of goods.
Damaged/faulty/not as described: Goods that arrive clearly in a condition that was not as advertised can be returned within 28 days of receipt, after having communicated the nature of the damage. A full refund, including the cost of return postage, will be given.
Lost in the post: Royal Mail will not consider an item lost until 15 working days have passed for UK deliveries, or 20 within the EU or 25 for the rest of the world. Please bear this in mind before reporting an item missing. Missing items will be refunded in full and we will chase up the matter with the post office or courier company. You may also be asked to submit a written declaration stating you have not received the item, in order to assist the claims process.