Returns and Terms for Excelsior Global
Please review our website terms and conditions (https://excelsiorglobal.co.uk/faqs/terms-condtions/) in addition to this returns policy. Returns Accepted giving you total Peace Of Mind. You may cancel your purchase for a refund within 30 days after the day you receive your item. Some items are non refundable for hygiene reasons, made to order items are also non refundable. If you are considering a return please contact us, we will agree the best solution and provide full instructions, including the appropriate return address. Please note that all returns must be received back in the condition that they left us, unopened, unused and where appropriate, sealed, where possible use the packaging your item(s) arrived in to return the item. Returns postage cost is your responsibility, at a minimum - we advise you to obtain proof of posting, perhaps even a confirmed or guaranteed option where appropriate.
Please note - We are based in England, UK, and therefore, these Terms and Conditions and your contract to purchase goods from us shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
Returns Address: 9 Redland Close, Coventry, CV2 2NP, United Kingdom, GB