FBGC Limited

Returns and Terms for FBGC Limited

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. CONDITIONS FOR RETURNS - The goods were purchased in the last 30 days - The goods are in the original packaging - Product isn't used or damaged To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected] We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. There are certain situations where only partial refunds are granted (if applicable). - Any item not in its original condition is damaged or missing parts for reasons not due to our error. -Any item that is returned more than 30 days after delivery. You are responsible for the cost and risk of returning the Goods to us. You should send the Goods to the following address: Medi Grade - Codestorm Ltd Codestorm House, Walton Road, Farlington, Hampshire, PO6 1TR - Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards. - Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. - Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Original shipping cost is non-refundable. If you have any questions about our Returns and Refunds Policy, please contact us at [email protected]

Returns Address: Medi Grade - Codestorm Ltd, Codestorm House, Walton Road, Farlington, Hampshire, PO6 1TR, United Kingdom, GB

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