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Welcome to Fragrance Empire UK, your ultimate destination for premium perfumes, aftershaves, colognes, skin and hair accessories. We proudly offer an extensive collection of fragrances for both men and women, featuring renowned brands such as Dior, Versace, Paco Rabanne, and many more. Our commitment to quality goes beyond just our products — it extends to providing an exceptional customer experience. Our friendly and expert team is always available to assist with any questions and to help you choose the perfect fragrance. With our exclusive fragrance deals, you can enjoy top-tier perfumes and aftershaves at affordable prices.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Direct Online Deals Ltd
Address
13 MALKIN WAY, WATFORD, Watford, Other, WD18 7AT, United Kingdom, GB
VAT Number
344216521
Company Number
12129622
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
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OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund