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About
Shop Furneo furniture exclusively online. Enjoy supreme style, great quality and prices for every budget. Free Express Delivery. Customer Support on hand to help with all your needs.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Furneo Limited
Address
Unit 21 The Firs , Watermill Industrial Estate , Buntingford , Hertfordshire , SG9 9JS, United Kingdom, GB
Company Number
11414919
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Furneo
By M. Dragsnrs
5/5Thankyou for speedy delivery . I'm sure This will look amazing whichever room or wall it goes on. And will be definalty doing business again .and will defina... Read more
By R. Lee
5/5Arrived very fast and was kept up to date at all times. Very haply and appreciate everything. Very happy!
By j. smith
5/5Excellent, arrived on time, well packaged in perfect condition. Looks stunning in our new kitchen. Great quality.
By J. visockaite
5/5Excellent experience
By I. Khan
5/5It was good, there was a screw missing but overall good.
By R. Reynolds
5/5Package very well great condition
By L. Newman-Ford
5/5Was a bit apprehensive to buy from this site, as we hadn't heard much, finally bit the bullet an ordered and definitely don't regret it. Would buy from here aga... Read more
By E. Rogers
5/5Great seller, fantastic item at great price. Super speedy delivery. Highly recommended.
By H. Jones
4/5I am Very happy with this seller really fast service and goods came in excellent condition.
All Furneo reviews
I'm sure This will look amazing whichever room or wall it goes on.
And will be definalty doing business again .and will definatly reccomend you
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