Gamezu

Address: 111 Old Taunton Road, Bridgwater, Somerset, TA66BX, United Kingdom
VAT Number: N/A

Gamezu Details

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Country Estimated Delivery Delivery Cost
United Kingdom (Standard) 3-5 Days Free
United Kingdom (Priority) 1-2 Days Free
Returns And Terms

Gamezu will allow customers to return a product or request a refund in the following cases
Item not received
An item can sometimes be mis-delivered or Lost/damaged during delivery all though this is quite rare .Royal mail state 15 working days from the date of postage before an item can be considered as 'a lost item' or 'non-delivery'.If 15 working days have passed since the dispatch notice and you have not recieved your item then please contact us & we will offer a replacement or a full refund.
Item not as described
If you receive an item that is different from the item ordered then contact us within 14 days of receipt.We will allow a return on the condition that the item has not been opened or used.As long as the item is returned in the same unopened/sealed condition that it was received in we will offer a full refund or a replacement.
Item has a fault
If you receive an item that is damaged or has a fault then contact us within 14 days of receipt to arrange to return the product for a replacement or full refund , you may be asked to fill in a defect note detailing the specific fault.If a fault occurs after 14 days consult the manufacturers warranty.
If A Customer orders an item by mistake
If you have ordered an item by mistake or have changed your mind about the item and no longer require it then contact us within 14 days of receipt .We will allow a return on the condition that the item has not been opened or used.As long as the item is returned in the same unopened/sealed condition that it was received in we will offer a full refund or a replacement.
Video Games and media can only be accepted as a return if they are returned in a sealed unused condition that they were recieved in or if the item has a specific fault.

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