Goodness & Mercy

RETURN POLICY: We accept returns of any item. Item(s) must be returned within 14 days after arrival or 15 days from purchase date. Customer must contact us to request for a return authorization number. All returns require a Return Authorization Number to be issued prior to being returned. Any returned item must be in its original, unused condition and in same shipping box or envelope received including packing materials, manuals, and all accessories. Customer bears the cost to return the item or product.

Opened, used, tested products, or damaged factory sealed manufacturer boxes cannot be returned or accepted. Any returned item must be in an unused condition and in exact shipping box/envelope received. Tracking number must be provided for any return package.
If upon receipt and we discover that you have returned damaged or used product and/or with marks, signs of usage, then no refund shall be issued to buyer.

Customers are responsible for the accuracy of their product selection and information entered. A 30% restocking fee plus actual shipping cost where applicable is charged for any return originating on the part of the buyer such as accidental order, change of mind, error in order, no longer needed or wanted, not reading or understanding product listing or description, ordering the wrong item or product, wrong assumptions, unauthorized purchase etc. Caveat emptor!