Great Gear Store

Address: The Maude Institute, Clerk Bank, Leek, Staffordshire, ST13 5HB,
VAT Number: 937344800
Company Number: 6552882

Great Gear Store Details

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Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

Country Estimated Delivery Delivery Cost
Albania 6 - 8 days £3.00
Andorra 6 - 8 days £3.00
Australia 6 - 10 days £5.00
Austria 6 - 8 days £3.00
Belarus 6 - 8 days £3.00
Belgium 6 - 8 days £3.00
Bosnia and Herzegovina 6 - 8 days £3.00
Brazil 6 - 10 days £5.00
Bulgaria 6 - 8 days £3.00
Canada 6 - 10 days £5.00
Croatia 6 - 8 days £3.00
Czech Republic 6 - 8 days £3.00
Denmark 6 - 8 days £3.00
Estonia 6 - 8 days £3.00
Faroe Islands 6 - 8 days £3.00
Finland 6 - 8 days £3.00
France 6 - 8 days £3.00
Germany 6 - 8 days £3.00
Gibraltar 6 - 8 days £3.00
Greece 6 - 8 days £3.00
Hong Kong 6 - 10 days £5.00
Hungary 6 - 8 days £3.00
Iceland 6 - 8 days £3.00
Ireland 6 - 8 days £3.00
Italy 6 - 8 days £3.00
Japan 6 - 10 days £5.00
Latvia 6 - 8 days £3.00
Liechtenstein 6 - 8 days £3.00
Lithuania 6 - 8 days £3.00
Luxembourg 6 - 8 days £3.00
Macedonia 6 - 8 days £3.00
Mexico 6 - 10 days £5.00
Moldova, Republic Of 6 - 8 days £3.00
Monaco 6 - 8 days £3.00
Montenegro 6 - 8 days £3.00
Netherlands 6 - 8 days £3.00
New Zealand 6 - 10 days £5.00
Norway 6 - 8 days £3.00
Poland 6 - 8 days £3.00
Portugal 6 - 8 days £3.00
Romania 6 - 8 days £3.00
Russian Federation 6 - 8 days £3.00
Singapore 6 - 10 days £5.00
Slovakia 6 - 8 days £3.00
Slovenia 6 - 8 days £3.00
Spain
Mainland Spain 6 - 8 days £3.00
Canary Islands 6 - 8 days £3.00
Sweden 6 - 8 days £3.00
Switzerland 6 - 8 days £3.00
Ukraine 6 - 8 days £3.00
United Kingdom
Mainland UK 3 - 5 days Free
Argyll and Bute with Loch Lomond and Inner Hebrides 3 - 5 days Free
Channel Islands: Guernsey 3 - 5 days Free
Channel Islands: Jersey 3 - 5 days Free
Firth of Clyde Islands 3 - 5 days Free
Isle of Man 3 - 5 days Free
Isle of Wight 3 - 5 days Free
Isles of Scilly 3 - 5 days Free
Northern Ireland 3 - 5 days Free
Orkney Islands 3 - 5 days Free
Outer Hebrides 3 - 5 days Free
Scottish Highlands and Isle of Skye 3 - 5 days Free
Shetland Islands 3 - 5 days Free
United States 6 - 10 days £5.00

Priority Delivery

Country Estimated Delivery Delivery Cost
United Kingdom
Mainland UK 1 - 2 days £6.50
Argyll and Bute with Loch Lomond and Inner Hebrides 1 - 2 days £6.50
Channel Islands: Guernsey 1 - 2 days £6.50
Channel Islands: Jersey 1 - 2 days £6.50
Firth of Clyde Islands 1 - 2 days £6.50
Isle of Man 1 - 2 days £6.50
Isle of Wight 1 - 2 days £6.50
Isles of Scilly 1 - 2 days £6.50
Northern Ireland 1 - 2 days £6.50
Orkney Islands 1 - 2 days £6.50
Outer Hebrides 1 - 2 days £6.50
Scottish Highlands and Isle of Skye 1 - 2 days £6.50
Shetland Islands 1 - 2 days £6.50
Returns And Terms

At Great Gear Store Limited we are proud of our exceptional level of customer service and offer a 30 day guarantee on every purchase. If you are unhappy with your purchase and in accordance with Consumer Protection regulations relating to distance selling, you may cancel your order up to 7 days from the day after you receive your goods. Any returned goods must be received by Great Gear Store Limited in their original and resalable condition [and sealed packaging where applicable].

If you invoke your right to cancel an order no charges will be made if the item is yet to be despatched. If the item has been despatched or already reached the required destination it becomes your responsibility to return the product to Great Gear Store Limited. Shipping costs incurred and originally charged as part of the initial order will not be refunded and the product must be received by Great Gear Store Limited within 14 days of receipt to qualify for a refund. It is Great Gear Store Limited policy to not pay for return shipping charges unless the Company is at fault, for example, the incorrect item has been shipped.

Any items which are returned to us in less than a resalable condition will be returned to you and your refund refused [This includes any costs incurred for returning the items]. As an example, reasons for this could include...

· Not returned in the original packaging.
· Item worn or washed.
· Pet hair or smoke odour on item.
· Irreparable damage to product or original packaging.

For hygiene reasons, we cannot accept returns on underwear, swimwear, jewellery (such as earrings) and cosmetics.

The customer is responsible for the item or items until they reach us. Great Gear Store Limited are not responsible for any parcel which is not received. For your own protection, we recommend that you use a delivery method which requires a signature upon delivery.

You must contact us before returning any item purchased from Great Gear Store Limited. Any unauthorised returns will be held by Great Gear Store Limited until you contact us to explain the reason for the return. All goods must be received by Great Gear Store Limited within 14 days of the return being authorised. Refunds will not be processed after this time scale and any returned items received after this period will be returned.

Every item supplied by Great Gear Store Limited has to reach a high standard of quality and be fit for the purpose that it is intended before being offered for sale. If you have any concerns regarding the quality of an item purchased from Great Gear Store Limited you must contact us within a reasonable time. Our Company policy regarding a 'reasonable time' is 30 days from the date of despatch. If you receive a damaged, faulty or incorrect delivery please contact us within 48 hours of the receipt of your goods . After which we will discuss the problem with you and resolve the problem. Under the Sale Of Goods Act you do not have a legal right to a refund, repair or replacement if you accidentally damaged the item, misused it and caused a fault, try to repair it yourself or had someone else try to repair it, which damaged the item, if you knew the item was faulty before you bought it, or if you decide that you no longer want the item. For example it's the wrong size or colour. All authorised returns are refunded within 2 business days.

Returns Address: The Maude Institute, Clerk Bank, Leek, Staffordshire, ST13 5HB,

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