Returns and Terms for Highland Fayre Ltd
We will refund the total cost of the product in full if the Goods are damaged. The Purchaser should contact Highland Fayre within 3 days of receipt of Goods. Damaged Goods must be returned to Highland Fayre Ltd, Unit 2, Ruthvenfield Road, Inveralmond Industrial Estate, Perth, PH1 3WB, suitably packaged. Highland Fayre will replace or refund the items concerned. 1. You notify us of your cancellation in writing (letter or email) to this address within 5 working days of delivery. 2. The goods remain unused and component parts are unopened. 3. You or the recipient retain and take reasonable care of the goods until collected by our carrier. 4. You or the recipient are reasonable in making the goods available for collection by our carrier who will collect only during the daytime on working days (not weekends or Bank Holidays) within 21 days of notifying us of the cancellation. 5. Refunds will be issued upon receipt of the item. 6. Please note the exceptions listed below. Please note that we are UNABLE TO REIMBURSE THE COST OF RETURNING AN ITEM TO US UNDER ANY CIRCUMSTANCES, as we will arrange collection through our own carrier at no cost to you.
Returns Address: UNIT 2 RUTHVENFIELD ROAD, Inveralmond Industrial Estate, Inveralmond Industrial Estate, PERTH, PH1 3WB, United Kingdom, GB