ImperaOmnia LTD Details
|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||£2.99|
|United Kingdom (Priority)||1-2 Days||£5.99|
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days of delivery. To do so please contact me within 7 days of receiving your item. Return postage is to be paid by the buyer.
Defects, incomplete orders, or incorrect delivery
If you are returning the goods owing to defects, incomplete or incorrect delivery I will refund you both the price you paid for your goods (inclusive of the initial delivery charge) and the delivery costs for the return postage. You may be asked to send us proof such as photos, videos. We will issue a refund only after we receive the product and examine its state.
If you return items for reasons other than defects in the goods, incomplete orders or incorrect delivery, you will be required to pay for the return of the item to me. Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service as I cannot accept liability for goods lost in transit.
If you have any other queries relating to delivery, returns or refunds please send me a message.
Return address: please contact me as we have several return addresses.