Address: Katies Playpen LTD, 254 / 256 Blackfen Road, Sidcup, Kent, DA15 8PW, United Kingdom
VAT Number: 586710219
Company Number: 3134067

katiesplaypen Details

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Country Estimated Delivery Delivery Cost
United Kingdom (Standard) 3-5 Days Free
United Kingdom (Priority) 1-2 Days £5.49
Returns And Terms

Shop with Confidence with our 90 Day Returns Policy

I know how stressful it can be getting ready for your new arrival, I have been there, I understand how important it is having the right information when planning for your very special new arrival, that is why I have tried to make your shopping experience with Katie's Playpen as easy and stress free as possible.
Shop with Confidence with our 90 Day Returns Policy

We understand that when you decide to buy your purchase, you need reassurance that you can change your mind, no matter how early you get it. So to help give you that peace of mind, we have launched a 90 day return policy so that you can buy with confidence early, taking the stress away nearer your due date knowing that if you change your mind you can return it anytime up to 90 days
After purchase providing the item has not been discontinued and is still active on Katie's Playpen site

All we ask is that the goods are sent back within 90 days
In the original packaging undamaged and unopened and the goods are in the same unused resaleable condition as when you received them.

Mattresses cannot be accepted back for a FULL refund once they have been opened

We reserve the right to refuse a refund if the above criteria are not met.

If you need to return an item for any reason please contact Katie's Playpen by email so we are aware of any item you wish to return.

Please make sure you enclose your order ID reference, date of purchase, the buyers name and the address of where the order was dispatched to and if possible a contact phone number.
You have three options on returning unwanted items

1 Customers are more than welcome to return any item within 90 days in person if you live near our Superstore

2 Customers can return any item by their own courier or by Royal Mail within 90 days, Katie's Playpen cannot be Held responsible for any returns that get lost or damaged In transit so it is advisable to use a trackable service.

3 Katie's Playpen can have this collected from your house via our own couriers but unfortunately there is a £15.00 fee for this service SORRY
Please Note This Price is for UK MAINLAND COLLECTION ONLY

DA15 8PW

Returns Address: Katies Playpen LTD, 254 / 256 Blackfen Road, Sidcup, Kent, DA15 8PW, United Kingdom

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