Kuntech

Returns and Terms for Kuntech

Your Right to Cancel and Returns: There are a number of circumstances when you may wish to cancel and/or return goods ordered. Should you find that an order placed is unsuitable for your requirements, the Company will provide you with a full refund for any UNUSED and UNOPENED item(s) returned to us within 7 days of purchase. On such occasions, you must contact the Company in writing or by sending a message through OnBuy quoting your order number and the item(s) that you wish to be returned prior to returning the product(s). Once the Company has received and acknowledged your requirement, they will provide you with the necessary procedure which you must ensure is followed. The Company will provide a full refund for these item(s) once received in original condition, excluding any carriage charges that may have been incurred when initially dispatching the order. Please also note it is your responsibility to get the item back to us at your cost in a new undamaged condition. When returning goods, we recommend that you use a courier. The Company accepts no responsibility for damage that is incurred in transit when returning goods, or for goods that are lost in transit. Should an item become faulty, or you wish to return it as noted within section 1 of our terms and conditions, you must always contact us prior to sending the goods. If the goods returned to us are faulty, we will not pay the return postage unless we have provided permission for the goods to be returned to us. We will only repay the shipping costs if agreed to a level of second class recorded, please do not return faulty goods to us using either a First Class or Special Delivery Service or without our permission first

Returns Address: 100a High Street, Thame, Thame, Thame, Oxfordshire, OX93EH, United Kingdom, GB

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