Cashback Deals Welcome to The Cashback Marketplace
Cashback on everything LUXE-RENT
About
LUXE-RENT is dedicated to providing you with excellent customer service.
Legal Name
LUXE-RENT LTD
Address
52-54, Arran Avenue, Blackburn, Lancashire, BB1 2ET, United Kingdom, GB
VAT Number
N/A
Company Number
15762122
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund
Featured reviews from LUXE-RENT
By S. Lillie
5/5The product delivered in time, good packaging , the best price at the market
All LUXE-RENT reviews
I have no product, no customer help and no refund for my missing item. I will never recommend you or buy from you again