Returns and Terms for M2 Traders
If you're not 100% happy with your new product and you've not used it, just let us know within 30 days of delivery and you can return it to us completely free. Here's some additional things you need to know about our returns policy: If you've used the product.. We're happy for you to unpack the item and inspect it properly, however, if you've used or installed it, we will only make a partial refund to cover the loss in value of the product. Please note, this could be up to 50% of the price of the item. Your refund will be made within 30 days of collection. If you think your product may be faulty.. We'll do our best to resolve the problem as quickly as possible if you believe there's a fault with your product. We'll ask you to provide information on the product and the problem, and may suggest an engineer to help identify the fault. If the product is faulty, we'll offer you a resolution in accordance with your legal rights.
Returns Address: Unit 2 , Vaughan Street Industrial Estate, Manchester, M12 5BT, United Kingdom, GB