Returns and Terms for Mum Dad and Baby
Items are sent out either via Royal Mail or Courier. Most items costing under £100 usually sent via Royal Mail. Items are sent tracked with the exception of very small items. We try to keep our postage and packing costs as low as possible. Items that cost £100 or more OR that weigh over 2Kg are usually sent via courier which due to current fuel costs is expensive especially to islands and europe. P&P costs are displayed clearly before you confirm your order. Please note that NON Mainland UK addresses and BFPO addresses are subject to additional costs from Couriers and may Large items ordered before NOON are usually sent the same day. (Mon-Fri) Expedited delivery does not include Saturday Delivery, but simply a faster delivery time than standard. For instance 1st class instead of 2nd class, or Next Day instead of 2-3 Day. Although we try our hardest to get items to you quickly sometimes there may be a problem that we are unaware of. If you need an item for a particular date please email us before hand to ensure that there is no stock discrepancy etc. WITH ROYAL MAIL SOME ITEMS CAN TAKE IN EXCESS OF 15 WORKING DAYS TO ARRIVE - WE ARE UNABLE TO SEND ADDITIONAL SETS OF ITEMS DUE TO NON-RECEIPT UNTIL THIS TIME HAS ELAPSED. Items can be returned at the buyers expense unless there is a defect in the product or the order is incorrect. Please contact us ASAP if you have a problem with your order. On some occassions we may replace a product with another brand of similar or better quality and functionality.
Returns Address: The Old Print Works, Broadoak, Bridport, Dorset, DT6 5NL, United Kingdom, GB