My Jewellery Collection

Address: Po Box 6520, Churchover, CV21 9QF, United Kingdom
VAT Number: N/A
Company Number: 08982089

My Jewellery Collection Details

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Country Estimated Delivery Delivery Cost
United Kingdom (Standard) 3-5 Days £2.90
United Kingdom (Priority) 1-2 Days £6.99
Returns And Terms

Returns & Refunds
Our company wants to make sure that all the customers are completely satisfied with their purchases.
If, for any reason, you are not satisfied with your order, you may return any unused products within thirty (30) days from the date of delivery. Before sending any products back to us, please write to us within five (5) days from the date of delivery to inform us about the intent of return and the reason. Also make sure that all of the following conditions have been correctly satisfied.
The product you wish to return:
- Must be unused, unworn, unwashed and in the same condition in which it was received by you;
- Must have all disposable seals still attached and the disposable seal must still be intact;
- Must be returned complete with all of its parts and accessories;
- Must be sent in its original packaging;
- Must be shipped back to us within thirty (30) days from the date of delivery;
- Must be sent in one single shipment; products that belong to the same order MUST be returned to us at the same time;
If all of these conditions are satisfied, we will be very happy to refund the value of the returned product(s). The return shipping costs must be satisfied by the customer. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; provided, however, that you will have the option to request within thirty (30) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by us from you. If you do not request the return of your merchandise within said thirty-day period, you authorise provider, and any of its affiliates or agents, to dispose of such merchandise as it sees fit.

Refunds are processed within approximately one (1) business day of our receipt of your merchandise. Your refund will be credited back to the same card used to make the original purchase. Your account should be credited within one or two billing cycles from the date of return depending on the refund policy of the credit /debit card used or two months in case of payment made by debit card. Please make sure that the date associated with such credit coincides with the date the original debit was made in order to avoid any interest charges on your account.
Please send your order back to us quoting your order number. Please do not hesitate to contact us should you need further assistance. We are only an email away and we are here to help and make your online experience as easy as possible.

RETURN ADDRESS:
My Jewellery Collection
PO BOX 6520
CV21 9QF

Returns Address: Po Box 6520, Churchover, CV21 9QF, United Kingdom

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