Returns and Terms for Nordax
Return or exchange of an item Please contact us first if you wish to return your item. We may send a replacement or refund your payment without the need to return your item. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in the original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Please note: 1.Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise. 2.The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using RoyalMail delivery service. 3.The cost of returning the item to us is your responsibility. 4.Delivery charges are only refundable where goods are faulty and a refund is made.
Returns Address: 5 elm terrace, grays, essex, rm20 3bp, United Kingdom, GB