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Cashback on everything North Shoes
About
Footwear Retailer since 1876
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
North Shoes
Address
18 north Street, Bourne, PE10 9AB, United Kingdom, GB
Company Number
00505065
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund
Popular Categories
Featured reviews from North Shoes
By C. Doherty
5/5Fast delivery
By S. Murley
5/5Excellent service, will definitely use again
By F. Perry
5/5Seller delivered on the perfect product at a great price and it was received promptly in good packaging.
Would recommend and use again in future.
By F. Sibley
5/5Great service from beginning to end plus it was easy to track my order so thanks again I would definitely recommend to friends and family.
By A. Norton
5/5This transaction could not have been better. The order and payment was excellent. The delivery was exceptional, far quicker than expected.
By V. BODY
5/5The price was very reasonable for genuine Birkenstocks. They arrived very quickly and well-packaged. Seamless transaction. Everything you want online buying to ... Read more
By S. Harrison
5/5Whole experience was excellent, simple to order, great price and prompt delivery.
By M. Banks
5/5Brilliant
By R. Kinson
4/5Packed well and deliverd on time
All North Shoes reviews
Would recommend and use again in future.
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