Returns and Terms for Perfume Plus Direct
We have a 30 day returns policy for all our customers on all items that are unused and in original packaging. Should you not be completely satisfied with your order, you have changed your mind or you have received a damaged or incorrect item please contact us within 30 days of the dispatch. Returning goods you must contact Customer Services to obtain RMA (Return Merchandise Authorisation) code which must be quoted when returning the goods along with a note detailing the reason for return of goods and if you want a refund or an exchange. Once we have received and processed the return, we will send an email confirming the refund or replacement has been processed.
Returns Address: PPD, Po Box 503, Manchester , M45 0FU, United Kingdom, GB