Returns and Terms for Pure for Men
We strongly believe in the Pure for Men and Pure for Her supplements and want you to be fully satisfied. We offer a Satisfaction Guarantee on the Pure for Men and Pure for Her supplements purchased directly through OnBuy. If you are not completely satisfied with our supplements, you may return (a) one opened bottle and (b) any unopened bottles to us for a full refund within 30 days of receipt. You do not need a return number or authorization to send in a return but you do need to notify us by email at [email protected] with the following information: (a) the original name of the purchaser and the ship-to address (so we can assure that the refund or replacement is handled accurately) (b) the number of bottles being returned (opened or unopened) (b) whether you want a refund or replacement (c) the reasons (if any) for a refund or replacement No refunds or replacements will be processed prior to receipt of your email. If any bottle or supplements in it that you receive are damaged or arrive after its expiration date, we will promptly send a replacement. If you want a replacement for more than one bottle, you must return all of the bottles that you want to replace. Please note that if you purchased the Pure for Men or and Pure for Her supplements from Amazon or somewhere else and are not satisfied for any reason, you MUST return the product in accordance with their return policies. All refunds will be made only to the credit card used for the original purchase. We will use commercially reasonable efforts to process your refund as soon as possible. After we process your return, it typically takes 3 to 5 business days to appear on your credit card, depending on your financial institution. The original shipping charges, including customs and taxes, will not be refunded. We reserve the right to reject any refund or replacement request if we honestly believe that it may be fraudulent in nature.
Returns Address: 10-18 KILBIRNIE PLACE, GLASGOW, G5 8QR, United Kingdom, GB