Rigel Trading

Address: 9 High Street, Wellington, Somerset, TA21 8QT, United Kingdom
VAT Number: N/A
Company Number: 11203749

Rigel Trading Details

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Country Estimated Delivery Delivery Cost
United Kingdom (Standard) 3-5 Days Free
Australia and New Zealand 10-15 Days Free
Hong Kong and Japan 10-15 Days Free
Belarus, Bulgaria, Czech Republic, Hungary, Moldova, Republic Of, Poland, Romania, Russian Federation, Slovakia and Ukraine 6-8 Days Free
Canada, Mexico and United States 6-10 Days Free
Denmark, Estonia, Faroe Islands, Finland, Iceland, Ireland, Latvia, Lithuania, Norway and Sweden 4-6 Days Free
Singapore 10-15 Days Free
Albania, Andorra, Bosnia And Herzegowina, Croatia, Gibraltar, Greece, Italy, Macedonia, Montenegro, Portugal, Slovenia and Spain 6-8 Days Free
Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands and Switzerland 6-8 Days Free
Returns And Terms

Each case is one of a kind. If, for any reason, you are not satisfied with what we made for you, we will do everything we can to make it right. Depending on the product, the reason for your dissatisfaction, and the amount of time that has passed since you received your purchase, we will help figure the best course of action for a replacement, exchange or refund. Refunds are available within 30 days of receiving your order. If a refund is given, it will be for the full price you paid for the item, unfortunately, we cannot refund the return shipping fee back to us unless your product arrived damaged or was produced incorrectly. Misuse, damage from accidents and daily wear do not constite as a reason for warrany.

To start a refund call 01392 64 00 77 or send an email to hello@greenmilieu.com with your Order Id and a description of why you want to return the product and whether you desire a replacement, exchange or a refund. We will respond within 1-2 business days. For replacements and exchanges (and in select cases refunds) we will agree on the best shipping method. Once we receive your return we will process your replacement, exchange or refund. In cases of manufacturing errors, we may simply ask you to provide us with photographic proof of the defect to evaluate, so that we can get your replacement shipped out right away if approved; taking care of returning the defective item once you have the replacement. Refund requests that are not due to shipping damage or a manufacturing error will need to be returned to the customer’s expense for evaluation.

Returns Address: 9 High Street, Wellington, Somerset, TA21 8QT, United Kingdom

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