|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||Free|
|United Kingdom (Priority)||1-2 Days||£5.00|
RETURNS AND EXCHANGE
If you are not completely satisfied with your purchase, please return the item or items to us in their original condition* within 60-days of receipt. We cannot except refunds or exchanges on watches that have had links taken out or refitted back to the strap as this process leaves marks on the strap meaning the watch is not as new. As long as the watch is returned as new we will issue a refund on receipt, or exchange the item for a different size / colour if preferred. Please note:
The item is your responsibility until it reaches us. We recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
The parcel can take up to 10-working days to be returned to our Warehouse and processed.
Please send back to:
Unit C2, Matrix Point
59 Mainstream Industrial Park
Mainstream Way, Birmingham
If the item you received is faulty please contact firstname.lastname@example.org quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You must report any faults within 72-hours of receipt of the item and you have 30 days from receipt of the faulty item to return it to us.
RECEIVED THE WRONG ITEM
If the item you received is not what you originally ordered, please contact email@example.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return and reissue a postage refund on receipt due to the packing error.