Returns and Terms for Thermix
If for any reason you are not content with your items, we will gladly accept returns and exchanges. Items returned for a full refund You have 14 days from the date of receipt to return the item. We will reimburse you using the same method of payment you used for your purchase. Please allow up to 5 working days for your refund to reflect on your statement. Note: Customer will be responsible for return postal charge. PRODUCT RETURNS GUIDELINES Items must be in new, unused condition in their original packaging. HOW TO RETURN/EXCHANGE YOUR ITEM Email us [email protected] or call our on 01206618080 / 07453443139 with your Order ID and tell us if you'd like to make an exchange or return for a credit/full refund.
Returns Address: The Old post office, Halstead Road, Eight Ash green, CO6 3QJ, United Kingdom, GB