Toy Wonder Details
|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||Free|
|United States||6-10 Days||£14.95|
|Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands and Switzerland||6-8 Days||£12.95|
Cancelling an order within 14 calendar days after delivery
You are able to cancel your order within 14 calendar days after. You must cancel your order in writing or by email. You will be responsible for the cost of returning the goods and you must take good care of the goods whilst they are in your possession. If you do not exercise reasonable care and the goods are damaged whilst in your possession or in transit we will not be able to accept the goods.
Please note that your right to return an item does not apply to certain items unless these items are damaged, faulty or mis-described. Such items include:
CDs, DVDs, videos and computer software, which may be restricted to an exchange for the same title to reduce the risk of unlicensed copying;
Items which cannot be resold for health and hygiene reasons once unwrapped (for example certain items of clothing and certain baby products etc.)
Return of damaged, faulty or incorrectly described items
When your goods are delivered please check that the order is complete and not damaged. In the event that your order is visibly damaged, do not accept the order and enter on the delivery note "Damaged" along with a brief description of how or where the item is damaged.
If you have accepted the Goods and subsequently discover that they are faulty/ incorrectly described or parts are missing, you are entitled to a refund, replacement or repair. Where a replacement/repair is not possible e.g. because the product no longer exist then a refund will be offered.
You have 28 calendar days from the date of receipt to return your goods to us for a full refund including where appropriate a refund of your delivery charge. In this case do not use the goods and inform us as soon as possible following the date of receipt describing the problem in as much detail as possible.
Please retain all original packaging.
Please note that for courier companies to accept liability for damage caused in transit we must inform them of any damage within 24 hours of delivery. Therefore, you should inform us as soon as possible following delivery of the Goods. Any claims made after this time but within 5 days will be subject to our discretion and thereafter any such claims may be considered unreasonable.
Some products are provided with a manufacturers 12 month warranty, however if a fault is caused by misuse, negligence or accident then it may not be covered by the manufacturer’s warranty and therefore any repair will be chargeable. If you decide to proceed with the repair you must confirm your acceptance to us within 28 calendar days. If the items have been sent back to us or our agents for repair and, you do not confirm acceptance of costs then the item will be sent back to you not repaired and a charge may be payable.
Your rights under consumer legislation and Manufacturer Guarantees are not affected.
Toy Wonder Reviews
I will definitely be ordering more Star Wars items from this seller… Read More
I will definitely be ordering more Star Wars items from this seller! Show Less