Union Mart Ltd
We are the number one choice for a range of products. Based in Southampton UK, we endeavour to do things differently to our competitors: • the highest quality products at the lowest prices • fast and affordable shipping • unparalleled customer service We want you to have the best possible shopping experience with us, so if you require assistance or are not 100% satisfied with your purchase, please don't hesitate to contact us. We will get back to you as soon as possible.
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||1 day||Free|
|Northern Ireland||1 day||£20.95|
|Scottish Highlands and Isle of Skye||1 day||£20.95|
|Argyll and Bute with Loch Lomond and Inner Hebrides||1 day||£20.95|
|Outer Hebrides||1 day||£69.95|
|Isle of Man||1 day||£69.95|
|Orkney Islands||1 day||£69.95|
|Shetland Islands||1 day||£69.95|
|Firth of Clyde Islands||1 day||£69.95|
|Isle of Wight||1 day||£69.95|
|Isles of Scilly||1 day||£69.95|
|Channel Islands: Jersey||1 day||£69.95|
|Channel Islands: Guernsey||1 day||£69.95|
Returns & terms
Legal Name: Union Mart Ltd
Address: Union Mart Ltd, Unit 4 Mauretania Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS, United Kingdom, GB
Company Number: 8384155
Union Mart offers a warranty on all products used for private household use from the date of purchase. The use of products for commercial purposes “non private use” qualifies the purchaser to a 3 month warranty period.
Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster or other external causes or to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by person’s not authorised by Union Mart to provide service (not including standard periodic maintenance). The warranty is considered void if periodic maintenance has not been undertaken by a professional as per the manufacturer’s guidelines. An invoice to verify said service may be required.
Consumable components (and accessories) such as chains, carry bags, batteries, spark plugs, hoses, grinding discs, belts, cables, wheels, blades, brushes, pads, nets etc. are not covered once used or for damage caused by general wear and tear.
Until the nature of any fault is determined, the resolution Union Mart can offer may vary. To assist with a quick resolution, photos will generally be required to be emailed. Once the fault/issue is clarified, we may offer replacement parts to the customer or where necessary, the item may need to be returned for repair of the fault/issue. All Union Mart warranties are provided under a “return to base” warranty. All transportation costs are the responsibility of the client however Union Mart undertake to seek the cheapest courier for the return to the client.
Once the fault/issue is clarified, Union Mart may fit replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Our goods come with guarantees that cannot be excluded under UK Consumer Law. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Returns Address: Union Mart Ltd, Unit 4 Mauretania Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS, United Kingdom, GB
Union Mart Ltd reviewsSee all
By S. Watson5/5
Great all round service to delivery
By I. Popa5/5
Very fast,all good.
By A. Haller5/5
Delivered on time and we'll packaged.
By M. Powell4/5
Seller service as it should be was delivered on day they said it would be .
By N. Tremlett4/5
Good website, delivered as promised, have yet to experience their issue resolution capabilities, or do they just tell you to contact Norse, and let you have the... Read more
By R. Phipps5/5
OnBuy was great with getting spare part to me within 48hrs
By T. Projects Ltd.1/5
The seller has not responded to me informing them that the product is faulty
By M. MBJL4 Ltd5/5
Excellent, no issues
By R. steinfeld5/5
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