Retailer Shop

Union Mart Ltd

(283)

We are the number one choice for a range of products. Based in Southampton UK, we endeavour to do things differently to our competitors: • the highest quality products at the lowest prices • fast and affordable shipping • unparalleled customer service We want you to have the best possible shopping experience with us, so if you require assistance or are not 100% satisfied with your purchase, please don't hesitate to contact us. We will get back to you as soon as possible.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 dayFree
Northern Ireland1 day£20.95
Scottish Highlands and Isle of Skye1 day£20.95
Argyll and Bute with Loch Lomond and Inner Hebrides1 day£20.95
Outer Hebrides1 day£69.95
Isle of Man1 day£69.95
Orkney Islands1 day£69.95
Shetland Islands1 day£69.95
Firth of Clyde Islands1 day£69.95
Isle of Wight1 day£69.95
Isles of Scilly1 day£69.95
Channel Islands: Jersey1 day£69.95
Channel Islands: Guernsey1 day£69.95

Returns & terms

Legal Name: Union Mart Ltd

Address: Union Mart Ltd, Unit 4 Mauretania Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS, United Kingdom, GB

Company Number: 8384155

Returns:

Union Mart offers a warranty on all products used for private household use from the date of purchase. The use of products for commercial purposes “non private use” qualifies the purchaser to a 3 month warranty period.

Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster or other external causes or to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by person’s not authorised by Union Mart to provide service (not including standard periodic maintenance). The warranty is considered void if periodic maintenance has not been undertaken by a professional as per the manufacturer’s guidelines. An invoice to verify said service may be required.

Consumable components (and accessories) such as chains, carry bags, batteries, spark plugs, hoses, grinding discs, belts, cables, wheels, blades, brushes, pads, nets etc. are not covered once used or for damage caused by general wear and tear.

Until the nature of any fault is determined, the resolution Union Mart can offer may vary. To assist with a quick resolution, photos will generally be required to be emailed. Once the fault/issue is clarified, we may offer replacement parts to the customer or where necessary, the item may need to be returned for repair of the fault/issue. All Union Mart warranties are provided under a “return to base” warranty. All transportation costs are the responsibility of the client however Union Mart undertake to seek the cheapest courier for the return to the client.

Once the fault/issue is clarified, Union Mart may fit replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.

Our goods come with guarantees that cannot be excluded under UK Consumer Law. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Returns Address: Union Mart Ltd, Unit 4 Mauretania Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS, United Kingdom, GB

Union Mart Ltd reviews

See all
9.4/10
5 Star
245
4 Star
22
3 Star
4
2 Star
2
1 Star
10

By S. Watson

5/5

Great all round service to delivery

By I. Popa

5/5

Very fast,all good.

By A. Haller

5/5

Delivered on time and we'll packaged.

By M. Powell

4/5

Seller service as it should be was delivered on day they said it would be .

By N. Tremlett

4/5

Good website, delivered as promised, have yet to experience their issue resolution capabilities, or do they just tell you to contact Norse, and let you have the... Read more

By R. Phipps

5/5

OnBuy was great with getting spare part to me within 48hrs

By T. Projects Ltd.

1/5

The seller has not responded to me informing them that the product is faulty

By M. MBJL4 Ltd

5/5

Excellent, no issues

By R. steinfeld

5/5

All good

Union Mart Ltd reviews

9.4/10
5 Star
245
4 Star
22
3 Star
4
2 Star
2
1 Star
10
283 reviews
By S. Watson on 21/05/2022
5/5
00
Delivered on time
Items as described
Great all round service to delivery
Was this review useful?
By I. Popa on 15/05/2022
5/5
00
Delivered on time
Items as described
Very fast,all good.
Was this review useful?
By A. Haller on 07/05/2022
5/5
00
Delivered on time
Items as described
Delivered on time and we'll packaged.
Was this review useful?
By M. Powell on 06/05/2022
4/5
00
Delivered on time
Items as described
Seller service as it should be was delivered on day they said it would be .
Was this review useful?
By N. Tremlett on 05/05/2022
4/5
00
Delivered on time
Items as described
Good website, delivered as promised, have yet to experience their issue resolution capabilities, or do they just tell you to contact Norse, and let you have the hassle.
Was this review useful?
By R. Phipps on 14/04/2022
5/5
00
Delivered on time
Items as described
OnBuy was great with getting spare part to me within 48hrs
Was this review useful?
By T. Projects Ltd. on 08/04/2022
1/5
10
Delivered on time
Items as described
Good customer service
The seller has not responded to me informing them that the product is faulty
Was this review useful?
By M. MBJL4 Ltd on 06/04/2022
5/5
00
Delivered on time
Items as described
Excellent, no issues
Was this review useful?
By R. steinfeld on 01/04/2022
5/5
00
Delivered on time
Items as described
All good
Was this review useful?
By V. Smith on 29/03/2022
5/5
00
Delivered on time
Items as described
Brilliant communication can not fault
Was this review useful?
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