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Urban Trends is dedicated to providing you with excellent customer service. Urban Trends has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Magic Group Ltd
Unit 2A Moss Industrial Estate, Woodbine street east, Rochdale, Greater Manchester, OL16 5LB, United Kingdom, GB
10777669
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
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If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By K. Cooke
5/5Excellent delivery,very quick and kept well informed as to delivery status.
By C. Soobrayen
5/5Package arrived in good condition stacked individually
So no brakeages. Would recommend to others
By I. Horscroft
5/5All delivered in time for xmas
By I. Eihvalde
5/5Very good.
By D. Western
5/5Excellent
By H. Zahbir
4/5Service was good item was well packed
By H. Cousins
4/5Great, no problems, replied when I needed them to (was my error in the end, I couldn't find the item but the post man had hidden it in case the kids saw it!)
By R. Thompson
4/5The item was packed well and arrived on time
By S. Hornblow
4/5Good service.