Urban33 Retail Group
Urban33 Retail Group Details
|Country||Estimated Delivery||Delivery Cost|
|United Kingdom (Standard)||3-5 Days||Free|
|United Kingdom (Priority)||1-2 Days||£4.95|
Urban33 Retail Group offers a no questions asked 30 day return policy on all goods, except special orders or bespoke items. Simply contact us within 30 days to let us know you are returning the item/items and we will give you a return address. Once we receive the item a refund will be given, this excludes postage costs back to us. If you receive an item and it has been damaged, where possible please sign as damaged and then notify us within 48hours of delivery. If we do not hear from you within this time we cannot take responsibility for this. We may ask you to provide proof that the item is damaged and on some occasions ask that the item is returned to us. Please contact us if you receive a faulty item and we will be happy to help you through the process.