Returns and Terms for Vault Computers Limited
e offer FREE shipping on all orders! Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch (for orders sent RM 1st Class).Please see listing for more information. 30 Day Money Back Guarantee - If you change your mind If you have simply changed your mind about any item ordered and you wish to return it, no problem. You can do so provided you inform us of your decision within 14 days following the day after you receive your item. The item must not be used and must be 'as new' when returned to us. We will issue a full refund for the product to your original payment method once the item has been returned safely to us. You are liable for return costs. All returns must be tracked and recorded. Items Faulty on Arrival - If your purchases are faulty on arrival, we request that you inform us within 30 days of receipt if you wish to receive a full refund. Items should be made returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage costs. Items Faulty in Manufacturer’s Warranty Period - If any of your purchase develops a fault, and it's more than 30 days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use. All warranty repairs after 14 days of receipt are referred directly to the manufacturer. Seal Is Broken - To Install Necessary Software These laptops are brand new, however they also come with additional Software pre-installed. This means that the original box seal have to be broken to enable installation. Laptops are re-packaged and sealed into the original packaging after software installation. This does not affect the warranty in any way.
Returns Address: 8-10 , Westgate, Shipley, West Yorkshire, BD18 3QT, United Kingdom, GB