Returns and Terms for Viva Rugs
We offer a 30-days return policy. We will accept the return of any rug that the customer wishes to return due to Personal reason. If you are not satisfied with our product, please contact us and we will try to resolve the issue. Before we accept the return of any item the customer must contact us and receive authorization for the return. All return applications must be made within 30 days of the customer receiving the rug. Item must be returned in its original condition. As soon as we receive the item, we will issue a FULL REFUND. Buyer pays for return postage.
Returns Address: 36 Rooksmead Road, Bedford, Bedfordshire, MK41 7QX, United Kingdom, GB