OnBuy seller since 2020

Featured reviews from YGS

9/10
5 Star
160
4 Star
19
3 Star
6
2 Star
1
1 Star
15

By C. Summers

5/5

Good

By l. stockley

5/5

no problems

By S. Gornall-leary

5/5

Great seller

By A. Brooks

5/5

Item arrived well packed and quickly.

By A. horner

5/5

Fast delivery thank you as described

By S. Jones

5/5

I was kept informed of the progress of my order and it was delivered promptly.

All YGS reviews

9/10
5 Star
160
4 Star
19
3 Star
6
2 Star
1
1 Star
15
201 reviews
By C. Summers on 14/11/2024
5/5
Delivered on time
Items as described
Good
By S. Soomro on 03/11/2024
1/5
Delivered on time
Items as described
The item does not do as it should.
By l. stockley on 28/09/2024
5/5
Delivered on time
Items as described
no problems
By S. Gornall-leary on 23/07/2024
5/5
Delivered on time
Items as described
Great seller
By A. Brooks on 07/05/2024
5/5
Delivered on time
Items as described
Item arrived well packed and quickly.
By R. Wingfield (author) on 01/05/2024
3/5
Delivered on time
Items as described
Good customer service
Seller eventually responded to my request for a return of a defective item, but did not provide return postage. The unit price was refunded but I had to contact Onbuy to recover the postage. This was credited separately after a while, but I would have liked this to have been done automatically. The seller did respond to my mails, which is encouraging, however I'm disappointed with the overall experience. I would think twice before using this seller again.
On the plus side, the item was packed securely and delivered quickly, so if it hadn't been defective and the subsequent actions required, this would have been a five star review. Also would have been if the seller had provided a prepaid return note upon notification of a defective product.
By A. horner on 09/04/2024
5/5
Delivered on time
Items as described
Fast delivery thank you as described
By H. Onoufriou on 03/04/2024
1/5
Delivered on time
Items as described
Good customer service
No response
By K. Mcbeath on 11/03/2024
3/5
Delivered on time
Items as described
Good customer service
Trying to get a refund as states right one is orange and left is purple when in fact its complete opposite. Is only offering me a part refund. Been a week now and still not accepting my request!
By S. Jones on 02/03/2024
5/5
Delivered on time
Items as described
I was kept informed of the progress of my order and it was delivered promptly.
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