BIOMONE STORE
About
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
BAILEYSSHOP316 LIMITED
Address
18 Hazeldene Meads,, Brighton,, BN1 5LR
Company Number
14734280
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from BIOMONE STORE
By M. Cassidy
5/5Great value , fast shipping and amazing direct communication from the seller. Can’t recommend these guys enough. Quick to respond to questions. I’ll be savi... Read more
By H. Foroughi
5/5I am very happy with BIOMONE STORE overall conduct. I received the iPad 11 2025 within one day. They contacted me to inform me of delivery details. Very profess... Read more
By J. Creed
5/5Very happy with the order , seller kept me updated on parcel coming,text me on morning it was being delivered happy with the buy and would recommend to people,I... Read more
By D. Boyle
5/5The seller's service was excellent. Delivery was arranged through Amazon and arrived earlier than expected. Clear communication from the seller throughout.
By N. Wysocki
5/5Item just as described. Super fast delivery! Highly recommend the seller.
By J. Italo
5/5excellent product, I recommend it
By I. Power
5/5Seller was very helpful throughout the process. Would highly recommend
All BIOMONE STORE reviews
The lack of communication and professionalism throughout this process was extremely disappointing. This was my first time ordering from OnBuy, and after this experience, it will definitely be my last.
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