Captain Collectible
About
Basé en Europe depuis 2016， « Tout pour votre collection » est notre credo
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Guangzhou Zhulong Maoyi Youxian Gongsi
Address
372 Huanshi East Road , Floor46, Number4611, Room C28, Guangzhou, Yuexiu District, 510000
Company Number
91440101MA5AQB8Y6N
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Captain Collectible
By T. Zolla
5/5Top
By G. Giannikopoulos
5/5By E. Menacho
5/5Pedido bien embalado y en perfectas condiciones, el vendedor me resolvió todas las dudas durante el envío, recomendado. Sin duda volveré a pedir en el futuro... Read more
By C. FFZH
5/5Hat Ahnung von Verpackung - einfach super!
By O. Grunau
5/5Service and the figures are superb.
By m. metlika
5/5il venditore è stato subito estremamente disponibile e collaborativo, ha risposto molto velocemente a tutte le mie domande e con molta competenza. Per me son... Read more
By H. Brunton
5/5What an excellent seller.
Very helpful in all aspects of my order.
A credit to on buy.
Thank you so much.
By F. SYLVESTRE
5/5Envoi soigné et dans les délais annoncés. Produit parfaitement conforme. Excellente communication avec le vendeur, réactif et compréhensif.
By J. Butterfield
5/5Outstanding service - Item was carefully packed and posted and arrived in superb condition
By M. Albanese
4/5Il servizio è stato impeccabile come l’imballaggio del prodotto
All Captain Collectible reviews
Gracias estoy contentísimo!
Per me sono il TOP!
Very helpful in all aspects of my order.
A credit to on buy.
Thank you so much.
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