DouDou
About
<p>Explore a vast catalog spanning fashion, electronics, home decor, beauty, wellness, and more. From trendy apparel to cutting-edge gadgets, artisanal home goods to premium beauty essentials, we source the best products from around the world to ensure you find exactly what you need.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
zhijiangshixueduishangmaoyouxianzerengongsi
Address
zhijiangshimajiadian, jiedaotuanjielu135, haochuxinhuayuan2-2-102, yichangshi, hubeisheng, 443200
Company Number
91420583MAC4AG6A0W
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from DouDou
By M. Tatayev
5/5This company arranged everything correctly and kept their promises
By W. Hainsselin
5/5Vendeur reglo
By A. El Harrouti
5/5Très bon vendeur. Il est à l’écoute, répond rapidement aux messages et cherche à trouver une solution en cas de problème. Le service client est série... Read more
By B. Malone
5/5The seller efficient. My main disappointment that was packing - plastic pouch. It would be awesome that was received by a presentation box because I found it ... Read more
By G. Donovan
5/5The service was excellent and the product was well packed so well done .. i look forward to purchasing more goods soon ..
All DouDou reviews
It would be awesome that was received by a presentation box because I found it difficult to fit a box to suit it.
Il est à l’écoute, répond rapidement aux messages et cherche à trouver une solution en cas de problème. Le service client est sérieux et fait son possible pour satisfaire le client. Je recommande ce vendeur.