This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Changningshi Fangquan Trading Co., Ltd
Hunansheng Hengyangshi Changningshi Jiefangnanlu 59Hao, Changningshi, Hunansheng, 421500
91430482MA4L2PF67E
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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By E. psaila
5/5very good quick and on time.
By J. Smith
5/5The sellers service was excellent. Excellent tracking of product. I ordered the wrong size which I returned and my money was refunded very quickly. The new blaz... Read more
By A. Rawlings
5/5Seller informed me they were on holiday but assured me it would dispatched as soon as they returned, which it was. Excellent seller
By D. Grindley
5/5Service was very good. Took a while to come but was informed the reason was they were on holiday and it still came before the expected date
By N. Turner
4/5Quick delivery and kept up to date with process