Featured reviews from Unineed Ltd
By S. Fox
5/5Packed well and delivery was good and good updates saying when they will be deli... Read more
By N. Elkhattabi
5/5Great seller received really quickly
By D. Smith
5/5I had never used OnBuy before but I WILL DEFINITELY BE USING THEM AGAIN. They w... Read more
By J. Murphy
5/5I shop at onbuy quite regularly and have always had good service. The prices are... Read more
By O. Thames
5/5Great, easy and straight forward!
By A. Royles
5/5Excellent service from the seller. Item was despatched very quickly, arrived qui... Read more
By A. Trubey
5/5Great communication and great service - very happy
By S. Stead
4/5Great.
By O. Olusi
4/5Seller communicated delay via email
By A. Gilroy
4/5Timely delivery, email updates
About
<p>Since 2011, Unineed has been at the forefront of the beauty industry, boasting an extensive selection of world-renowned brands and products. Our sole commitment is to bring the best value to our customers whilst also staying ahead of the curve. We are a passionate team of likeminded people who devote our time to help provide a personal service to our customers and stocking the absolute best must-haves - we now stock over 12,000 products of all shapes & sizes! We believe that everyone should have access to beauty so that is why we stock everything from budget makeup to luxury skincare and everything in between.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Unineed LTD
Address
240 Seaward Street, , Glasgow, Glasgow, G41 1NG
Company Number
07579042
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund