VAYBUD
About
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
VAYBUD LIMITED
Address
27 Wanstead, London, United Kingdom, E11 2PU
Company Number
13941919
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from VAYBUD
By J. Webb
5/5Delivered faster than expected
By A. Husher
5/5The sellers service was excellent.
The product was packed well & delivered earlier than expected.
Overall, very pleased.
By A. Dickson
5/5Very good communication would definitely recommend everything perfect
By L. Freel
5/5The item was packed well and delivered on time
By E. Ryan
5/5Delivery is a bit slow but you are made very aware of this.
Item is packed well, no problems whatsoever
By H. Burke
5/5Well packaged,no issies whatsoever
By C. McGonnell
4/5As shown in the image. Went down really successfully for my 6 year old
By D. M GAHAN
4/5Excellent! Iyem received quickly and exactly as described. Excellent value and service. I would recommend this seller based in my experience with this purchase.
By S. Cawley
4/5Received today
All VAYBUD reviews
Item is packed well, no problems whatsoever
The product was packed well & delivered earlier than expected.
Overall, very pleased.