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Joyio

1 recensione
Venditore OnBuy dal 2026

Recensioni in evidenza da parte di Joyio

5.3/10
5 stelle
0
4 stelle
1
3 stelle
0
2 stelle
0
1 Stella
0

Di M. Preece

5/5

All good,long time for delivery but as described

Di T. Evans

5/5

I'm very happy with it.

Di J. Allen

5/5

Good communication and was able to track the package

Di M. Esposito

4/5

Ottimo venditore

Tutte le recensioni di Joyio

5.3/10
5 stelle
0
4 stelle
1
3 stelle
0
2 stelle
0
1 Stella
0
1 recensione
Di M. Esposito il 23/05/2026
4/5
Consegna puntuale
Articoli come descritti
Ottimo venditore
Di M. Preece il 19/10/2026
5/5
Consegna puntuale
Articoli come descritti
All good,long time for delivery but as described
Di T. Evans il 10/10/2026
5/5
Consegna puntuale
Articoli come descritti
I'm very happy with it.
Di J. Allen il 02/10/2026
5/5
Consegna puntuale
Articoli come descritti
Good communication and was able to track the package
Di B. Castillo Bonilla il 28/09/2026
1/5
Consegna puntuale
Articoli come descritti
Ottimo servizio clienti

I am contacting you because I have a serious problem with an order purchased through OnBuy. The seller has not acknowledged or resolved my complaint.

My package is marked as delivered, but I have never received it.

I have substantial evidence that contradicts the delivery confirmation, including security camera footage from September 25, 2026. I was at home, watching my entrance, and no delivery vehicle or delivery person came to my door. Nobody rang my doorbell.

My camera recordings also show my neighbor receiving a large package around noon that day, but no package was delivered to me.

Furthermore, I have checked with my neighbors and all the local post offices, and nobody has my package.

SUNYOU has provided a proof of delivery, but it does not include a photograph or signature proving that I received the package.

I have already contacted the seller, but they have not acknowledged my complaint.

I am therefore asking OnBuy to intervene and open a formal dispute regarding this order.

I can provide my security camera footage, the tracking history and the official SUNYOU proof of delivery as evidence.

I request either the delivery of my original package or a full refund if the package cannot be located.

Please investigate this matter under OnBuy Purchase Protection and let me know how I can submit all my evidence.

I do not consider this matter resolved simply because the tracking system says delivered. I have not received my order.

I look forward to your response and a fair resolution.
Di f. Taillandier il 21/09/2026
3/5
Consegna puntuale
Articoli come descritti
Des choses à revoir
Di S. Schreur il 21/09/2026
2/5
Consegna puntuale
Articoli come descritti
Zie mijn eerdere opmerking over de -niet- bezorging
Di N. Mcpherson il 19/09/2026
1/5
Consegna puntuale
Articoli come descritti
Very disappoint in this item disappointed me to where it fully says items waterproof and the first time I used it as it said to wash after each use and washed it slightly not fully put it underwater it's not switched on or not worked a completely that I'm so upset after the first use that this is a light it's not waterproof after the first loose first
Di A. MARIA il 17/09/2026
1/5
Consegna puntuale
Articoli come descritti
Ottimo servizio clienti
J’ai commandé un lecteur blu-ray et reçu à la place un lecteur dvd. Après avoir ouvert une réclamation le vendeur me dit de bien lire le titre de l’annonce … qui dit « lecteur blu-ray / dvd ».
Pas sérieux du tout. Fuyez
Di n. hulleman il 16/09/2026
1/5
Consegna puntuale
Articoli come descritti
geen contact mee gehad