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Joyio

4 avaliações
Vendedor OnBuy desde 2026

Avaliações em destaque de Joyio

5.3/10
5 Estrelas
2
4 estrelas
0
3 Estrelas
0
2 Estrelas
0
1 Estrela
2

Por T. Evans

5/5

I'm very happy with it.

Por J. Allen

5/5

Good communication and was able to track the package

Por

5/5

Todas as avaliações de Joyio

5.3/10
5 Estrelas
2
4 estrelas
0
3 Estrelas
0
2 Estrelas
0
1 Estrela
2
4 avaliações
Por T. Evans em 10/10/2026
5/5
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I'm very happy with it.
Por J. Allen em 02/10/2026
5/5
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Good communication and was able to track the package
Por B. Castillo Bonilla em 28/09/2026
1/5
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Bom serviço de apoio ao cliente

I am contacting you because I have a serious problem with an order purchased through OnBuy. The seller has not acknowledged or resolved my complaint.

My package is marked as delivered, but I have never received it.

I have substantial evidence that contradicts the delivery confirmation, including security camera footage from September 25, 2026. I was at home, watching my entrance, and no delivery vehicle or delivery person came to my door. Nobody rang my doorbell.

My camera recordings also show my neighbor receiving a large package around noon that day, but no package was delivered to me.

Furthermore, I have checked with my neighbors and all the local post offices, and nobody has my package.

SUNYOU has provided a proof of delivery, but it does not include a photograph or signature proving that I received the package.

I have already contacted the seller, but they have not acknowledged my complaint.

I am therefore asking OnBuy to intervene and open a formal dispute regarding this order.

I can provide my security camera footage, the tracking history and the official SUNYOU proof of delivery as evidence.

I request either the delivery of my original package or a full refund if the package cannot be located.

Please investigate this matter under OnBuy Purchase Protection and let me know how I can submit all my evidence.

I do not consider this matter resolved simply because the tracking system says delivered. I have not received my order.

I look forward to your response and a fair resolution.
Por f. Taillandier em 21/09/2026
3/5
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Des choses à revoir
Por S. Schreur em 21/09/2026
2/5
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Zie mijn eerdere opmerking over de -niet- bezorging
Por N. Mcpherson em 19/09/2026
1/5
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Very disappoint in this item disappointed me to where it fully says items waterproof and the first time I used it as it said to wash after each use and washed it slightly not fully put it underwater it's not switched on or not worked a completely that I'm so upset after the first use that this is a light it's not waterproof after the first loose first
Por A. MARIA em 17/09/2026
1/5
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Bom serviço de apoio ao cliente
J’ai commandé un lecteur blu-ray et reçu à la place un lecteur dvd. Après avoir ouvert une réclamation le vendeur me dit de bien lire le titre de l’annonce … qui dit « lecteur blu-ray / dvd ».
Pas sérieux du tout. Fuyez
Por n. hulleman em 16/09/2026
1/5
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geen contact mee gehad
Por C. Brand em 12/09/2026
2/5
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Bom serviço de apoio ao cliente
Ganz schlecht - vielleicht überlegen Sie mal ob das normal ist, dass man Ware bezahlt, aber nicht erhält!!!!!!!!
Por em 26/08/2026
5/5
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