1st Unicorn Distributions
About
We offer innovative gadgets and accessories for dogs, cats, small pets, and birds at unbeatable prices. Enjoy 7-day customer support, a money-back guarantee, and free shipping on all orders. Pets Buddy – where pets are family!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
1ST UNICORN DISTRIBUTION LTD
Address
37-38 Icknield Street Hockley, Birmingham, B13 8LW, United Kingdom, GB
Company Number
14674599
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from 1st Unicorn Distributions
By M. Jawniak
5/51st time good seller
By P. Cudzilo
5/5No issues, would recommend the seller
By A. Wileman
5/5Easy website too use. No random charges or services. All round good website
By S. Payne
5/5Great service fast delivery
By G. Cooke
5/5First time I’ve used this company, so was a bit concerned. Needn’t have been. Brilliant communications, did everything they said they would and I’ll defin... Read more
By S. McNally
5/5Very good, veryquick, well packaged
By K. Pajda
5/5Very fast delivery and the product was packed safe.
By L. Dix
5/5Amazing value and super fast delivery. Cheapest ive found online - highly recommended
By S. SMITH
5/5I recommend 1st Unicorn Distributions as their products are fairly priced and they follow their delivery promise
By D. Jensen
4/5Seller had it packaged & shipped arrived on time.