absentinn
About
absentinn is dedicated to providing you with excellent customer service. absentinn has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Hanchuang (shen zhen) keji youxiangongsi
Address
qian hai shen gang he zuo qu, qian wan yi lu 1 hao A dong 201 shi, shen zhen shi, guangdong, 518000, China, CN
Company Number
91440300MA5FAQYL3A
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from absentinn
By J. Straker
5/5Did not contact the seller.
By t. douglas
5/5no issues with the seller. bought cheap speakers and they are what they are.would use the seller again
By L. Kettlety
5/5Very reliable seller. Order arrived a day earlier than expected. Very good service.
By D. Brown
5/5Good seller
By J. Foy
5/5The cutters arrive undamaged thank you
By M. Dowen
5/5No problems. Email came through with tracking information and it was sent out promptly. If I had to make a negative, it would related to the postal service. I... Read more
By M. Langford
5/5very good, fast and as advertised.
By A. MS
4/5Good product but delivery takes too many days
By A. Howett
4/5Has great potential.
All absentinn reviews
If I had to make a negative, it would related to the postal service. It arrived a couple of days late, but this was down to Royal Mail and not the seller.
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