Active Care Store

Active Care Store is one of the largest online beauty and cosmetic products store in the UK. We aim to present products with fantastic prices, we have a dedicated team working hard to source the best deals from various merchandises for day-to-day skin’s essentials and fragrances. We sell authentic products which are sourced from genuine and verified suppliers.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Active Care Store

Unit 2B Brick Knoll park, Ashley Rd, St Albans, Hertforshire, AL1 5UG, United Kingdom, GB

11855195

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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund