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About
AER Wholesale Ltd is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
AER Wholesale Ltd
Address
14, Adlington Road, Bollington, Cheshire, SK10 5JT, United Kingdom, GB
Company Number
12663686
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from AER Wholesale Ltd
By A. Golubska
5/5Super
By anonymous
5/5No problems. Arrived when expected
By D. Langley
5/5Delivered promptly apart from Royal Mail delivering late because of snow
By B. Odoi
5/5Cool. The items arrived.
By M. Hughes
5/5Contacted seller about delivery date and they responded almost immediately. Item received on time and in excellent condition. Would recommend this seller and wi... Read more
By T. Goodyear
5/5I ordered this product and have yet to use it, however the first package got lost. I got in touch with the company and Andy offered a refund however I still wan... Read more
By D. Warner
5/5The seller was absolutely great, got straight back to me when I messaged and was extremely helpful. Would definitely recommend
By S. Morris
5/5What really impressed me is the fantastic customer service and after care. I have had some issues with my order but the customer service to correct the issue, w... Read more
By K. Poznanski
5/5Great seller and good price as the product was a bit cheaper when compared to other sellers out there offering the same one
All AER Wholesale Ltd reviews
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